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The primary function of a water softener in boiler operations is to remove hardness minerals and prevent scaling. Hardness primarily comes from minerals like calcium and magnesium, which can precipitate out of the water as scale deposits when heated. These scale deposits can accumulate inside the boiler, leading to reduced efficiency, overheating, and even potential damage to the equipment. By using a water softener, these hardness minerals are exchanged for sodium or potassium ions, which do not contribute to scaling. This process is essential for maintaining the longevity and efficiency of the boiler system, as it ensures that the water used does not lead to the formation of hard deposits that could impair the function of the boiler and increase maintenance costs.

In essence, the operation of a water softener is crucial in managing water quality and ensuring optimal performance in steam generation or hot water systems within boiler operations.